Cookie Policy
Learn how we use cookies and similar technologies to enhance your experience on Jivve.
What Are Cookies & Similar Technologies
Cookies
Cookies are small text files stored on your device when you visit our website. They contain information that helps us recognize your browser and remember certain information about your preferences or past actions.
Technical Details: Cookies typically contain a domain name, a value, an expiration date, and information about when they should be sent back to the server.
Similar Technologies
- Local Storage: Stores data locally in your browser
- Session Storage: Temporary storage cleared when tab closes
- Web Beacons: Small images that track interactions
- Device Fingerprinting: Identifies devices by their characteristics
Why We Use Them
- • Provide core website functionality
- • Remember your preferences and settings
- • Improve website performance and user experience
- • Analyze usage patterns and trends
- • Ensure security and prevent fraud
Types of Cookies We Use
Strictly Necessary
Essential for website functionality and security
Examples:
- Authentication tokens
- Session management
- Security measures
- Load balancing
- CSRF protection
Functional
Remember your preferences and settings
Examples:
- Language preferences
- Theme settings
- Display preferences
- Accessibility options
- Regional settings
Analytics
Help us understand how you use our services
Examples:
- Page views and interactions
- Feature usage statistics
- Performance metrics
- Error tracking
- User journey analysis
Marketing
Personalize content and measure effectiveness
Examples:
- Personalized content
- Campaign effectiveness
- Social media integration
- Advertising preferences
- Cross-platform tracking
Detailed Cookie Information
Strictly Necessary Cookies
These cookies are essential for the website to function properly and cannot be disabled:
Authentication Cookies
Keep you logged in and verify your identity securely.
Security Cookies
Protect against cross-site request forgery and other attacks.
Load Balancing
Ensure optimal server performance and reliability.
Session Management
Maintain your session state across page visits.
Third-Party Cookies
We may use third-party services that set their own cookies:
Each third-party service has its own privacy policy governing their use of cookies.
Cookie Retention Periods
Different cookies have different retention periods based on their purpose:
| Cookie Type | Retention Period | Purpose |
|---|---|---|
| Session Cookies | Until browser is closed | Temporary functionality |
| Authentication | 30 days | Keep you logged in |
| Preferences | 1 year | Remember your settings |
| Analytics | 2 years | Usage pattern analysis |
| Marketing | 13 months | Personalization and ads |
Note: Retention periods may vary based on your privacy settings and local laws. You can delete cookies manually through your browser settings at any time.
Managing Your Cookie Preferences
Cookie Consent Management
When you first visit our website, you'll see a cookie consent banner where you can:
- • Accept all cookies for the full website experience
- • Customize your preferences by cookie category
- • Accept only strictly necessary cookies
- • Change your preferences at any time through our cookie settings
Access Cookie Settings: You can modify your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer.
Browser Settings
Chrome: Settings → Privacy and Security → Cookies and other site data
Firefox: Settings → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Manage Website Data
Edge: Settings → Cookies and site permissions → Cookies and site data
Mobile Devices
iOS Safari: Settings → Safari → Privacy & Security
Android Chrome: Chrome → Settings → Site Settings → Cookies
Mobile Apps: Cookies don't apply to mobile apps, but similar technologies may be used
Impact of Disabling Cookies
Functionality Impact
- • You may need to log in repeatedly
- • Your preferences won't be saved
- • Some features may not work properly
- • The website may appear in default settings
Analytics Impact
- • We can't improve user experience effectively
- • Performance issues may go unnoticed
- • Content optimization becomes difficult
- • Security patterns can't be analyzed
Legal Compliance & Your Rights
Regulatory Compliance
GDPR (EU)
- • Explicit consent for non-essential cookies
- • Right to withdraw consent at any time
- • Clear information about cookie purposes
- • Data minimization and purpose limitation
CCPA (California)
- • Right to know about personal information collection
- • Right to delete personal information
- • Right to opt-out of sale (we don't sell data)
- • Non-discrimination for exercising rights
Your Cookie Rights
Right to Information: We provide clear information about our cookie usage in this policy.
Right to Choose: You can accept, reject, or customize cookie categories based on your preferences.
Right to Withdraw: You can change your cookie preferences at any time through our cookie settings.
Right to Access: You can request information about the cookies we've set on your device.
Right to Delete: You can delete cookies through your browser settings or by contacting us.
International Data Transfers
Information collected through cookies may be transferred to and processed in countries other than your country of residence, including the United States.
Transfer Safeguards:
- • Standard Contractual Clauses for international transfers
- • Adequacy decisions where available
- • Additional security measures for high-risk transfers
- • Regular compliance monitoring and assessments
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
How We'll Notify You of Changes:
- • Updated "Last Updated" date at the top of this policy
- • Website notification banner for significant changes
- • Email notification for material changes (if applicable)
- • New cookie consent request if necessary
We recommend reviewing this Cookie Policy periodically to stay informed about our cookie practices.
Questions About Cookies?
If you have questions about our cookie practices or this policy, we're here to help.
Privacy Team: privacy@jivveapp.com
Data Protection Officer: dpo@jivveapp.com
General Support: support@jivveapp.com